Accent Opening New Call Center in Farmington MO.
- OCT 24, 2005
Media Release by the City of Farmington MO
CONTACT: Michelle Daniel, Economic Development
Call Center to Locate in Farmington, Missouri
The City of Farmington will soon have a new business. Joint efforts between the City of Farmington, Farmington Industrial Development Authority, Mineral Area College, and the Missouri Department of Economic Development have resulted in an announcement by ACCENT Marketing Services, LLC of Jeffersonville, Indiana of its intent to locate a new inbound call center in Farmington.
It is anticipated the location of the call center in Farmington will bring approximately 450 new jobs to the area. These jobs will include customer service and quality representatives, trainers and managers with attractive pay ranges based on experience and position. The company expects to begin operations in January 2006, phasing in new hires over the next four to eight months.
“We did extensive research to find the right location for our ninth customer care center and we are excited to announce our partnership with Farmington,” said Kevin Foley, President of ACCENT. “We were very impressed with the way many facets of the Farmington community pulled together to attract and welcome us. We envision a center in Farmington that sets the standard for all ACCENT customer care centers worldwide and for the industry in general. We believe Farmington’s leaders and citizens have the same ‘can do’ attitude as ACCENT to make that vision a reality.”
Charles Rorex, Mayor for the City of Farmington, said, “It is important that when a new business considers coming to town, great care be taken to ensure a good fit between the company and the community. We feel we have found that fit with ACCENT Marketing Services and are excited to have them as a new member of the community.”
“This is a perfect example of how when a community works together, great things can be achieved,” commented Chip Peterson, President of Farmington Industrial Development Authority. “Over the past eighteen months we have had two similar projects consider Farmington, but have not come in higher than second place. With the continued efforts of those involved, we have seen success. With this project we are able to increase income, revenue, and taxes to the community which leads to an increase in the quality of life. I would like to thank everyone who has played a part in making this possible. I look forward to a great marriage between the community and new industry; one which will help us look into the future at where industry is going.”
“I am pleased that ACCENT Marketing Services is committed to creating jobs and investing in Missouri,” said Greg Steinhoff, director of the Missouri Department of Economic Development. “The state is also committed to working in partnership with the city of Farmington and the company to do everything we can to move this project forward.”
Dr. Terry Barnes, President of Mineral Area College, stated, “This is a great example of how the investment the local tax payers make in the College returns their investment many times over, and the important role community colleges play in economic development. We are all proud of the role the College was able to play in making this project a reality, and our staff is prepared to assist with the training needs of Accent employees.”
A job fair is scheduled to be held at the Farmington Centene Center on Thursday, November 3, 2005 from 11:00am to 7:30pm. Questions in reference to the job fair and position qualifications may be directed to Workforce Employment Solutions at (573) 756-6700.
ACCENT is an international customer-relationship management company that partners with Fortune 1000 clients to market, sell, service and retain their customers through customer care, loyalty marketing and customer-satisfaction programs. Founded in 1993 and majority owned by Canadian-based MDC Partners, Inc., the fast-growing company currently employs more than 2,000 people in seven U.S. cities, the Philippines and Trinidad.
Budget, Finance and Economic Development
City of Farmington, MO
For more information visit http://www.ci.farmington.mo.us/ or call 812-206-6200.
Kelly M. Hilton, ACCENT
812-206-6215 – office / firstname.lastname@example.org
Kevin Foley, ACCENT
812-206-6265 – office / email@example.com