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FOR IMMEDIATE RELEASE

August 2, 2006

Media contacts:
Kelly Hilton - 812-206-6215
Kevin Foley - 812-206-6265

ACCENT Expands Operations at Winter Haven Contact Center, Adding 75 New Customer Service Jobs

Jeffersonville, IN (August 2, 2006) - ACCENT Marketing Services today announced that its Winter Haven, Florida, contact center has been selected to provide inbound customer care for one of the nation’s fastest growing prepaid wireless providers. The company will add 75 additional customer service representatives to support the new program.

Since opening in 1999, the center has provided inbound customer service and sales support for the long distance and wireless service divisions of a Fortune 100 telecommunications client. Earlier this year, the client selected ACCENT’s Winter Haven facility to provide customer care for its subsidiary, a lifestyle-based youth brand that represents the fastest growing segment in the Fortune 100 client’s portfolio.

ACCENT expects to complete hiring for 75 additional customer service positions within the next four months. Interested applicants can apply online at www.accentonline.com or by calling (866) 599-0776. In total, ACCENT will employ more than 325 people in Winter Haven. The Winter Haven center is one of three ACCENT facilities located in Florida, and one of twelve customer care centers globally.

“ACCENT is excited to partner with an industry-leading brand that’s on the cutting edge of Pay-As-You-Go wireless communications,” said Kevin Foley, ACCENT’s president. “Together, we will provide a unique customer service experience that is personal, meaningful, and true to the brand’s personality.”

To prepare for the new program, each representative received numerous hours of product and service training. ACCENT also made many enhancements to the 25,853 square foot facility during the six week transition. Most notably, the company hired a local artist to paint murals throughout the center. The murals reflect the diverse youth culture, lifestyles, and interests of the client’s customer base.

The Winter Haven facility is ACCENT’s first center to be selected by the Fortune 100 client for the line-of-business transition. The Winter Haven facility was chosen because of its diverse corporate culture and because of its proven track record of responding well to program changes throughout its seven year history. ACCENT recently announced that it will open an additional contact center in Hot Springs, Arkansas, in September to also support this line of business.

About ACCENT Marketing Services
ACCENT is an international provider of customer relationship management solutions that partners with world-class companies to market, sell, service and retain their customers through customer care, loyalty marketing and customer satisfaction programs. Founded in 1993 and majority owned by MDC Partners, Inc., the fast-growing company employs more than 2,300 people in nine U.S. cities, the Caribbean, and the Pacific Rim. For more information, visit www.accentonline.com. For more information, visit www.accentonline.com

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